AUMS Digital Cloud
  • Benefits for providers

    • Builds positive, experience-based customer relations
    • Significantly reduces invoice-related costs
    • Increases customer satisfaction with service quality
    • Cost optimisation and shorter customer service cycle
    • Entire offer in one place
    • System development matching current and future business needs
    • Option to develop and share new applications with any IT entity
    • Instant access to detailed customer data
  • Benefits for electricity, gas and other utility users

    • Free, convenient and quick service available 24/7
    • Easy access to all information on purchased services
    • Increased quality of customer-provider communication

    AUMS Digital Cloud is a flexible solution with functionalities that can be configured depending on the sector in which it is implemented.

  • Next-level customer service

    The system is fully adaptable to your specific business processes and how information flows in your company. Also, thanks to its structure it can be quickly altered. AUMS Digital Cloud collects customer data via different communication channels. The system ensures professionalism and comfort of service in regard to sales processes and post-sale services.

  • Smooth transactions

    AUMS Digital Cloud ensures integration with your billing system and other external systems for handling domestic and foreign electronic payments. It can also be used to distribute e-invoices, ensuring smooth transactions and that transaction information is promptly relayed to the company’s internal billing or accounting system.

  • Convenient implementation process

    AUMS Digital Cloud ensures a smooth system launch process. Even at the earliest stages of working with the solution, your company can use the existing set of dedicated applications available by default without having to create new functionalities. New functions can be developed and implemented when the system is already running without causing any disruption.

  • Mini-application concept

    The system is based on an innovative concept of an application ecosystem. Each application is dedicated to a particular area of company operations, e.g. checking the account balance, entering metre readings, applying for new connections etc. This enables you to freely modify your offer and add new products and services. Users can add new applications to meet their own needs, regardless of whether they are developed by the platform’s provider or third parties.

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Every organisation is different. Contact us and let us help you choose the best solution for your company.